Everyone’s running around… 

“Marian’s not here – how does Marian do it? Has anyone seen Marian?”

What happens to the productivity of your group when there’s a procedure to follow, but no one is around who knows it?  Where is Marian, anyway?

How long does it take to train your employees when you’ve got a new procedure that will revolutionise your business?  As long as it takes, right?

Consider using online interactive training to help solve the problem.  Spread the knowledge around quickly and consistently, and provide not only the initial training, but also follow-up refreshers as needed.

As a result, your employees are better trained in critical procedures, fewer mistakes are made, and you save time and money.

Benefits?

By providing your staff with interactive procedural training:

• your staff will make fewer mistakes.
• your staff will become more confident, efficient and motivated in their roles.
• your company can assess and quantify your staff’s understanding of the proper procedures for their jobs.
• your training can be more cost-effective, both in terms of the cost to train staff and the lost opportunity cost of having staff who make needless mistakes.

Who will use it?

Interactive procedural training can be made available for your employees on their own computers, your networks, CD-ROM, your corporate intranet, or the Internet.

What can interactive procedural training include?

• a bird’s eye view of your procedures, and the contexts into which they fit. 
• the “why’s” of the new procedures.
• the most common procedural misunderstandings and mistakes likely to be made.
• recognition of prior learning sections for new procedures – aimed at those staff who already have a good knowledge and understanding of the process.
• interactive process simulations, requiring employees to apply what they have learned.

More Information?

Need more information about using interactive procedural training? Contact us at The Learning Group

Who does it?

Meet a few of our customers who utilise procedural training developed with the Learning Group:

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